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Refund Policy

Your satisfaction is our top priority. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at info@courbetbeauty.ca. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


You can always contact us for any return question at 

info@courbetbeauty.ca

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If we find establish that the item was damaged in transit or prior to delivery we will replace it at no cost to you.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We offer full refunds on accepted returns. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Zero Wastes

We eliminated junky fillers, ineffective & harmful ingredients, and trashy packaging. All for the good of your skin & the planet.

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Delivery

Free Shipping on Orders over $100

Shipping policy.

Results Driven

We have extremely high standards and promote transparency to go further in clean, green, safe, sustainable, and ethical ingredients that are always effective.

Key Ingredient List